It's been a few days since I got back from Minneapolis and looking back on the trip, i'm extremely excited that I was able to participate in such a unique experience. Without further delay, here's the play-by-play of my first day in Minneapolis:
Thursday: my flight got in around 9 and I caught a shuttle to the Hilton, where I stayed on the executive floor in a great room with the most amazing bed. Ever. At 11:30, I met Reba's assistant Brita who chatted with me until Reba came down. Target is very involved in the arts and their HQ is filled with unique pieces either commissioned specifically for them or donated bought by the President of the company. Reba gave me a tour of some of the pieces which was great, as she and I are both really interested in art.
This piece had Spot painted in white and all the red you see there are actually Swarovski crystals which have been hand placed on the work.
Next, I met with Renee, a Product Manager in the Target Sourcing Services (TSS) department. We went down to the Target store (there was an actual Target store within the Nicollet Mall, where the Target HQ is) and she showed me the See.Spot.Save display in the front of the store. This is the place where items are sold for $1.00 or $2.50, organized in bins. Renee explained the process of picking which items should be sold in each bin, the process of choosing vendors, and the complications that arise in shipping, ordering, and estimating demand. Renee then took me to her office where she showed me the process of creating artwork for the sold items.
Next I met with Shannon (who also works in TSS) for a product review meeting with a vendor. The vendor displayed the items for a future See.Spot.Save display and Shannon evaluated each on their packaging, size, labels and other aesthetic qualities. She suggested changes for the products, and the vendors are expected to follow through with those so that the line can be presented to the buyer in TSS.
My last meeting of the day was a cross functional team meeting with Caroline where we discussed the production of a new toy for Target, going over the sizing and appearance of the product.
It was a long day and I was exhaused from the travelling and busy day of meetings but I forced myself to do something that night. I knew Minneapolis was known for its art scene so I took a trip to the Walker, a museum of modern art. Ironically, when I got there I found out I didn't have to pay for admission because Thursday nights are sponsored by Target. I learned later on in the trip that Target sponsors hundreds of free admission nights to museums across the country, and I remembered I had taken advantage of the free admission to the MoMA in NYC the last time I visited my sister.
This is a pic of the Minneapolis skyline as taken from within the Walker (through glass windows)... thats my outline in the middle.
Needless to say, it was a great day. I had little knowledge of what working in the retail industry entailed but I had a good understanding of what it was all about by the end of the day. More on my second day at Target and the Target culture in my next post!